Reviews

They are very difficult to reach by phone, ok if you like recorded messages, music, being put on hold before you have a chance to say a word and voicemail asking you to leave a message. If lucky you will get a callback at the end of the day The doctor I had appointment with was not there but I was never told until I got called, paid and was in the room before I realized that I was only going to see a PA. Sorry, a PA is not a doctor and he had me do tests and assessed me without the input of a doctor to my knowledge. So don't expect to see a doctor if you go. I wanted one test (done internally) sent to my cardiologist in 7 days but I might have been asking too much as the untrained girls behind the front desk got all in a tizzy. After pushing several times for a way and after they had a huddle, I had to get another appointment -- a telehealth in 5 days and pay in order to get the result to send to the cardiologist. Also, almost 3 weeks after I noticed a Quest test result I don't remember taking with them but they ordered it (my bad maybe I don't remember, but their name is on it). If I hadn't stumbled on it on the portal which I refer to sometimes I would still not know about many red marks and worsening conditions. I called to complain vociferously, and guess what -- I got a call from the PA!! Not a doctor, a call which I missed but heard the voicemail saying call back. Call back -- right! to the phone system run by music, recordings, voicemail and long waits. Right.

I had a great experience with Dr Stringel but the only thing that's challenging is communicating with the office. I'm actually writing a review to leave message because it appears that the phones are not working. can someone please call me regarding Jeremiah Tena. my son has school meeting an i need a copy of dr stringels report

This was the worst experience I've ever had with a doctor's office for a few reasons, but the front desk workers are the worst part of the organization. They will give you a stank face, get the appointment time wrong over and over again, won't pick up the phone or return calls for a week despite how many voicemails you leave, and they have the worst attitude I've ever seen. It took 30 minutes past my intake appointment time to get back to a room for a dry 5-minute talk with the doctor, whose bedside manner is lacking. Then, I had to come back and pay again for three tests, none of which I was warned about (tell people that you're going to put lube in their hair BEFORE they come to the appointment). Neither the doctor nor the front desk told me I had to schedule the MRI myself; they acted like it was during the three tests, which extended my awful time working with them. Then, when I finally got my MRI done and scheduled the appointment for results, the doctor no-showed and the front desk women tried to say I had the wrong time. When I rescheduled the appointment for 3 pm on a Monday, they sent a 2:30 pm confirmation and the doctor never joined the telehealth meeting despite my waiting for 40 minutes. Then, when I finally got a hold of someone to reschedule today, the doctor charged me another $60 for a 3-minute (literally) conversation that gave me zero answers. She didn't even talk about the one abnormal thing in my report until I asked, leaving me to believe she had never actually reviewed the results. Don't waste your time or money with Complete Neurological Care. It was the worst experience of my life, and I will be taking my MRI results to a different neurologist with better qualifications.

I had a fantastic experience with Dr. Sigalit Shavit. After struggling with migraines for a long time, I finally found a doctor who truly listened. She took the time to understand my history and symptoms, which was a huge relief. She didn't hesitate to recommend the right tests and, most importantly, prescribed remedies to give me relief. Her compassionate approach combined with her expertise made all the difference. Highly recommend!

How should I get my medical records ? It is very urgent ...I can reach out to their phone number they never pick up

Dr. Cascella is amazing. She and her office staff went out of their way to get the meds for me. I have been suffering from frequent migraines. Needed to get a prescribed medication so I would be ready for my big exam and not getting worried that I have to cancel my exam last minute because of a migraine. 2 weeks before my exam, I saw her first time. Very nice doctor. She knows what she is doing. She gave me some samples of Nurtec while I wait for the prescribed medication. I had some issues getting the meds from different pharmacies because my insurance takes time to approve it as it is a very expensive drug. I was so so worried and panicking that I would not have enough meds on my exam day as I only have a couple of samples on hand and I get migraine almost everyday. Unexpectedly as I waited for Walgreens to notify me about the approval, another small pharmacy called me to say that Dr Cascella (or her staff) requested Nurtec for me! Doctor's office or her herself had figured out that I had been having some issues on my prescription so they decided to resolve it without me knowing it. Got the meds on time. Pharmacy delivered it. Took Nurtec on the day of my exam. Thank you, Dr. Cascella! I will see her again today for some tests. She is great!

The best experience I have had at a drs office. There was no wait at all and Vanessa was the best! She really strives to give the best care possible. It was very busy but she somehow managed to multitask and take care of everyone and was very kind and pleasant the entire time! Dr Tsakadze was incredible. The most thorough Dr I have ever been to. She took her time listening and genuinely cares about helping her patients. I finally feel like I’m in good hands and would highly recommend her.

I had an appointment last wed 03/03/2022 at 345 and it was on time and I was pleased. The Staff was very pleasant and friendly. The NP I've seen was on point with how I was feeling and took very good care of me. I was given prescriptions, and the majority of them are working. My Migraines still lingering but not as bad. The Office was very Clean and quiet. She Is very good and I know we will have a great NP/Patient relationship!

The staff are truly very kind and very informative my appointment was on time and very thorough, thank you very much.